Frequently asked questions

Does sterling silver tarnish?

Yes, sterling silver does tarnish. This is a natural reaction the metal has with chemicals in the air. Frequent light polishing with a polishing cloth designed for sterling silver will help minimize tarnish. Items plated with 14K gold, rhodium, or ruthenium (gunmetal) are extremely tarnish resistant.

If I order something that is no longer in stock what will happen to my order?

During extremely busy periods it is possible to place an order for a product which may have gone out of stock. In this case, My Heart My Love Jewelry reserves the right to cancel your order.

If you paid via PayPal, you will be issued a refund for the amount paid.
If you paid via credit/debit card your card will credited the amount paid.
Please allow 3-5 business for credit to show on your account.
We apologize for any inconvenience.

What are the supported payment methods?

My Heart My Love Jewelry can accept payments from all major credit cards: Visa, MasterCard, Discover, AMEX, Diners, CUP, JCB and Maestro. Paypal is also accepted.