Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.



Items must be returned within thirty (30) days of the purchase date with the original invoice.


Returns Process

To return an item, please complete the online return form. Send the item and original invoice to the return address on the original package.  

Returns will be processed within 3 business days of receipt of your item(s) by My Heart My Love. You will receive an email notification once your return is processed. Please note that payment processing is beyond our control and it may take up to 3-5 additional business days for the funds to be credited to your account.